Question

An organization can standardize service delivery by effecting strict operating procedures in order to follow a cost leadership strategy.

True
False

Answer 1

An organization cannot standardize service delivery by effecting strict operating procedures in order to follow a cost leadership strategy.

Step-by-step explanation:

False. An organization cannot standardize service delivery by effecting strict operating procedures in order to follow a cost leadership strategy.

Standardization involves implementing consistent procedures and practices, which can limit flexibility and customization. A cost leadership strategy typically focuses on reducing costs through efficiency and economies of scale, rather than standardization.

For example, a company that follows a cost leadership strategy may achieve cost advantages by centralizing operations, streamlining production processes, and negotiating favorable supplier contracts.