Final answer:
In the CXone Expert framework, tags are essential for linking related pages and dynamically organizing content around common themes or topics, aiding in efficient information management.
Step-by-step explanation:
Tags in the CXone Expert framework play a crucial role in organizing and linking related content. They serve as anchors for thematically similar pages, facilitating quick navigation and efficient content management. This dynamic categorization ensures that users can easily find information related to specific themes or topics. Tags also enable the framework to dynamically organize content, which means that as new content is added or existing content is updated, the system can automatically associate it with the appropriate tags, keeping the organization of information coherent and up to date.