Final answer:
If a customer is told there is a manufacturer's warranty on a vehicle which later is not honored, the situation can lead to customer dissatisfaction or legal action, depending on the circumstances and consumer laws. Sellers should accurately represent warranty details and may offer service contracts for further protection.
Step-by-step explanation:
When a seller informs a customer that there is a manufacturer's warranty remaining on a vehicle, and then the manufacturer doesn't honor the warranty, the outcome can depend on several factors, including the reason for the manufacturer's refusal and the terms of the sale.
If the warranty was a significant factor in the purchase decision, the buyer might feel misled and could have grounds for a complaint or even legal action, depending on consumer protection laws. It is crucial for sellers to understand the terms of the warranties they speak of and ensure accurate representation to customers. In addition, service contracts are often offered as an extra layer of protection; these contracts act as a promise by the seller to fix any issues for a specified time period, which may be particularly valuable when purchasing used goods.