Question

A direct expression of one's views and feelings in a conflict situation that also invites the opposition to do the same is known as:

A) Active listening
B) Conflict avoidance
C) Assertive communication
D) Nonverbal communication

Answer 1

The correct answer is Assertive communication.

Step-by-step explanation:

The correct answer to the question is C) Assertive communication.

Assertive communication is a direct expression of one's views and feelings in a conflict situation while also inviting the opposition to do the same. It involves expressing oneself clearly, confidently, and respectfully, without being passive or aggressive.

For example, in a conflict, someone using assertive communication might say, 'I understand that you have a different perspective, but I strongly believe that my point of view is valid as well. Let's listen to each other and find a compromise.' This approach promotes open and constructive dialogue.