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How many categories are included in the Malcolm Baldrige Criteria for Performance Excellence?

A) 3
B) 5
C) 7
D) 9

User Rgilligan
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1 Answer

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Final answer:

The Malcolm Baldrige Criteria for Performance Excellence include seven categories: Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results.

Step-by-step explanation:

The Malcolm Baldrige Criteria for Performance Excellence include seven categories:

  1. Leadership
  2. Strategy
  3. Customers
  4. Measurement, Analysis, and Knowledge Management
  5. Workforce
  6. Operations
  7. Results

These categories provide a framework for organizations to assess their performance and identify areas for improvement. Each category has a set of criteria and sub-criteria that organizations can use to evaluate their processes and practices.

User Zhile Zou
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