229k views
2 votes
What are the 12 T-Mobile Un-Carrier Moves?

User Ebuall
by
8.2k points

1 Answer

6 votes

Final answer:

T-Mobile's Un-Carrier Moves are a set of initiatives to provide better customer service and shift market practices in the mobile industry, including eliminating contracts and simplifying pricing.

Step-by-step explanation:

The T-Mobile Un-Carrier Moves are a series of customer-centric initiatives launched by the wireless carrier T-Mobile. While the reference provided does not detail all the Un-Carrier Moves, they are known for their progressive changes in the mobile industry aimed to improve customer satisfaction and reshape market practices. Examples include eliminating two-year contracts, shifting towards simpler pricing plans, offering international roaming at no extra charge, and introducing streaming services without counting against data caps. These moves often contrast with the policies of competitors, such as AT&T, by providing more transparency and flexibility, which are especially appreciated given the complexity and variability in service quality among carriers.

User TMK
by
9.4k points