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Hands-off payroll clients have access to client success reps during the hours of _____.

a) 9:00 AM - 5:00 PM
b) 8:00 AM - 6:00 PM
c) 24/7
d) 2:00 PM - 3:00 PM

User Radman
by
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1 Answer

4 votes

Final answer:

The access hours for hands-off payroll client success reps vary by provider; typical options are 9 AM - 5 PM, 8 AM - 6 PM, or 24/7. For the correct answer, refer to the specific company's service details.

Step-by-step explanation:

The answer to what time hands-off payroll clients have access to client success reps depends on the specific policies of the payroll services provider in question.

If this is related to a specific scenario or case study discussed in class or in your course materials, you would find the correct answer there. Generally, customer support hours can vary; some companies offer 9:00 AM - 5:00 PM support, others might offer extended hours like 8:00 AM - 6:00 PM, while some may provide 24/7 access to support. The option of support being available only from 2:00 PM - 3:00 PM is highly unlikely as it is a very restricted timeframe. You need to check the information provided by your payroll service for the exact hours of client support availability.

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