Final answer:
Nursing assistants can support residents during the admission process by preparing the resident's room, reviewing the resident's care plan, greeting the resident warmly, assisting with orientation, completing paperwork, listening to concerns, being sensitive to emotional needs, and coordinating with healthcare providers for a comprehensive overview.
Step-by-step explanation:
When nursing assistants (NAs) are helping residents during the admission process, following specific guidelines can help ensure a smooth transition and provide support. Here are eight guidelines to keep in mind:
- Prepare the resident's room with necessary equipment and personal items before arrival.
- Review the resident's care plan and medical information ahead of time.
- Greet the resident warmly and introduce yourself and other team members.
- Assist with the orientation of the resident to their new surroundings, facilities, and routines.
- Ensure that all paperwork is properly completed and documented.
- Communicate effectively by listening to the resident's concerns and questions, offering reassurance.
- Foster a welcoming environment by being sensitive to the emotional needs of the resident during this transition.
- Coordinate with other healthcare providers to provide a comprehensive overview and update on the resident's status.
NAs should also remember to provide residents with detailed information about patient rights, privacy policies, and how to access different services within the facility. Providing a supportive atmosphere is crucial in easing the stress and uncertainty that often comes with admission.