Question

If a resident speaks a different language than the NA does, what can the NA do?

(A) Ask the resident's family, friends, or other staff members for help.
(B) Use a language translation app.
(C) Speak slowly and clearly, and keep the message short and simple.
(D) All of the above.

Answer 1

The NA can use any or all of the options (A) Ask the resident's family, friends, or other staff members for help, (B) Use a language translation app, and (C) Speak slowly and clearly, and keep the message short and simple.

Step-by-step explanation:

If a resident speaks a different language than the NA does, the NA can use any or all of the options (A) Ask the resident's family, friends, or other staff members for help, (B) Use a language translation app, and (C) Speak slowly and clearly, and keep the message short and simple.

Option (A) is a helpful way to communicate with the resident by involving their family, friends, or other staff members who may be fluent in both languages. Option (B) can be a useful tool to quickly translate messages and facilitate communication. Option (C) is also beneficial as it allows the NA to communicate effectively by using simple and clear language. In situations where the NA is unable to understand the resident's language, using a combination of these options can greatly assist in overcoming language barriers and ensuring effective communication.