Final answer:
Pharmacists are required to pass on the cost savings from generic substitution to the customer.
Step-by-step explanation:
Yes, pharmacists are required to pass on the cost savings from generic substitution to the customer. Generic drugs are significantly cheaper than brand name drugs because they are produced by different companies after the expiration of the patent of the brand name drug. The cost savings of generic drugs come from the lower cost of production and competition in the marketplace.