Final answer:
In the WOW stage of Solve Care, the behavior that must be done is observation. This involves gathering information, analyzing the situation, and understanding the problem before moving forward.
Step-by-step explanation:
In the WOW stage of Solve Care, the behavior that must be done is observation. This stage is all about gathering information and analyzing the current situation. It involves identifying the problem, understanding the context, and documenting the relevant facts and data.
During the WOW stage, you need to observe and gather evidence to fully understand the problem at hand. This may include conducting interviews, collecting data, or researching relevant sources. The goal is to gain a comprehensive understanding of the issue before moving on to the next steps in the problem-solving process.
For example, if you are using Solve Care to address a business challenge, you might observe customer behaviors, analyze market trends, and collect data on sales performance. This information will help you make informed decisions and develop effective strategies to solve the problem.