Final answer:
If working alone and instructed to stay at your post when a mechanical alarm sounds, the correct response is to contact mechanical personnel for the site and inform them of the alarm, continuously monitor the situation but remain at your desk, and document the incident in a report.
Step-by-step explanation:
How to Respond to a Mechanical Alarm While Working Alone
When working alone at a fixed post, it is crucial to prioritize workplace guidelines and safety protocols. In the scenario where you have strict instructions to remain at your post until properly relieved, and you receive a mechanical alarm, the appropriate first action would be to adhere to the instructions provided for such situations. Typically, this means your response should be as follows:
Contact mechanical personnel immediately to report the alarm. This is essential as they are the professionals trained to handle such situations.
Continuously monitor the alarm condition but do not leave your post unless you are relieved or in case of an emergency where remaining at your post would put you in danger.
Document the incident by submitting an incident report, noting the time the alarm occurred, the actions you took, and any other relevant details from the event.
Following these steps ensures that you adhere to the company's guidelines, maintain a professional demeanor, and provide excellent customer service by ensuring that the issue is being addressed by the appropriate personnel without compromising the security of your post.