Final answer:
Top policy makers, like politicians and government officials, expect public opinion to shape their policies and decision-making process. They pay attention to shifts in public mood and rely on opinion leaders to interpret and shape public opinion.
Step-by-step explanation:
Top policy makers, such as politicians and government officials, have certain expectations. They expect public opinion to influence their decision-making process and shape their policies. They pay attention to shifts in public mood and may adjust their behavior accordingly, especially when seeking re-election. They also rely on opinion leaders, such as pollsters, policy specialists, activists, and journalists, who shape and interpret public opinion.