Final answer:
The statement that business titles are always capitalized is false. Titles are only capitalized when used directly before a name or in a formal address. Other rules for capitalization depend on the specific context and documentation style.
Step-by-step explanation:
The statement that business titles such as President, Manager, and Director are always capitalized is false. Generally, titles are capitalized when they are used directly before a person's name as a form of address or when they are a part of a direct address. For example, it is correct to write 'President Obama' when directly addressing Barack Obama in that role. However, if you are referring to the president in a general sense, as in 'the president will speak at the conference today,' the title is not capitalized.
When addressing someone in a business letter, it is indeed important to use their correct title. If a person has multiple titles, it is customary to use the highest ranking title or the one they prefer. For example, you can address someone as 'Dr. John Doe' or 'John Doe, PhD', depending on their preference. Additionally, when writing the title of a website or a work published online, you should capitalize only the first word of the title and subtitle, proper nouns, and the first and last word in a title and subtitle.
In summary, determine capitalization of titles based on their usage in a sentence and whether they precede a person's own name or are part of their official title or job description within a company's structure.