Final answer:
A guarantee for tangible products is commonly provided in the form of a money-back guarantee, which assures quality and encourages purchases. Even without explicit guarantees, businesses often offer some form of satisfaction assurance, like refunds or exchanges, to maintain good customer relations.
Step-by-step explanation:
For tangible products, a guarantee is often done in the form of a money-back guarantee, which is an agreement that functions as a promise of quality to the consumer. Such a guarantee serves as a risk-reducing assurance to buyers, especially when products are sold through mail-order catalogs or over the internet — contexts where the customer cannot examine the goods beforehand. Companies leverage guarantees, warranties, and service contracts to reassure customers of the product's quality and to mitigate hesitation that might prevent a purchase.
Even in cases where explicit guarantees are not advertised, businesses may offer unstated guarantees to maintain customer satisfaction. For example, movie theaters occasionally refund tickets when customers are dissatisfied, and restaurants might allow a dish to be exchanged or offer a discount if a customer is not pleased with their meal, even without a formal policy in place.