Final answer:
Ethnocentrism refers to the belief in the superiority of one's culture over others, not to the discomfort experienced from conflicting beliefs and behaviors, which is known as cognitive dissonance. The term is pertinent in understanding cultural relations and overcoming prejudice in a multicultural environment.
Step-by-step explanation:
The term ethnocentrism does not refer to the discomfort one feels when their beliefs are at odds with their behaviors or new information; that is known as cognitive dissonance - a psychological concept. Ethnocentrism, instead, is the belief or attitude that one's own culture is superior to others. This perspective can lead to a lack of understanding and conflict when dealing with cultures different from one's own. It is an evaluative stance where other cultures are judged against one's cultural norms and standards. In the context of a multicultural society or workplace, overcoming ethnocentric views is important for both personal growth and organizational success.
In answering the multiple-choice question:
- Ethnocentrism specifically refers to the feelings of discomfort that result when your beliefs run counter to your behaviors and/or new information that is presented to you.
b) false
Ethnocentrism is a sociological term where one's own culture is seen as the center of everything, and all other cultures are scaled and rated concerning it. Cognitive dissonance is the term that describes feelings of discomfort from conflicting beliefs and behaviors.