Final answer:
When taking a carry-out order, collect the guest's name, contact information, pick-up time, special requests, and payment details. Hostesses are responsible for correctly packing the order with disposable containers, cutlery, and ensuring everything matches the receipt to provide a seamless experience.
Step-by-step explanation:
Gathering Information for Carry-Out Orders
When taking a carry-out order, it is essential to gather specific information from the guest to ensure a smooth and satisfying experience. The necessary details include the guest's name, contact information, the desired pick-up time, any food allergies or special requests, and payment method. This information not only helps identify the order but also enables the staff to contact the guest if any issues arise or confirm the order details.
Hostesses or staff responsible for putting together carry-out orders must ensure all items of the order are correctly packed. This includes confirming the order against the receipt, securing all disposable take-away containers, and adding necessary dining ware such as disposable cups, plates, trays, and cutlery. It is also vital to include accompaniments like condiments, napkins, and packing essentials like egg cartons and packing peanuts for protection, if applicable. Attention to detail ensures that the guest's experience is a seamless one from the restaurant to their dining location of choice.