Final answer:
The CNA should refer the patient's family to the nurse or doctor for discussion of blood test results to maintain professional boundaries and ensure that information is communicated accurately and appropriately.
Step-by-step explanation:
The CNA (Certified Nursing Assistant) should respond with option b) Let me find the nurse to talk to you about the results. CNAs are not authorized to discuss test results with patients or their families as this is outside of their scope of practice.
Sharing medical information such as blood test results is the responsibility of nurses or doctors who have the required training to interpret medical data and the authority to communicate it. This is crucial to ensure that information is conveyed accurately and appropriately, preventing misinterpretation and maintaining professional boundaries.
Communication protocols in healthcare settings are designed to protect patient confidentiality and ensure that information is shared with appropriate individuals in a clear and responsible manner, and CNAs must adhere to those protocols.