Question

What is the distinction between the terms 'shall' and 'should' in a user requirements document, which is written in natural language?

A) 'Shall' indicates a mandatory requirement, while 'should' suggests a recommendation.
B) 'Shall' suggests a recommendation, while 'should' indicates a mandatory requirement.
C) 'Shall' and 'should' are synonymous and can be used interchangeably.
D) 'Shall' and 'should' are both informal terms and should not be used in official documents.

Answer 1

In a user requirements document, 'shall' indicates a mandatory requirement, while 'should' suggests a recommendation.

Step-by-step explanation:

'Shall' in a user requirements document indicates a mandatory requirement, meaning that it is a necessary condition that must be met. On the other hand, 'should' suggests a recommendation, meaning that it is not mandatory but recommended to be implemented. These terms are commonly used in natural language to provide clarity and specificity in conveying requirements and recommendations.