Question

An old customer you haven't seen in several years wants to purchase from your company again. You begin to do the steps to edit the customer's account by selecting sales from the left menu and then selecting customers. What are the remaining steps to reinstate a customer account? Put the steps for reinstating a customer in the correct order. Not all steps will be used.

a) Select the customer's profile to edit their account.
b) Review the customer's transaction history.
c) Update the customer's contact information.
d) Re-enable the customer's account for sales.

Answer 1

The steps to reinstate a customer account are: select sales from the left menu, select customers, review the customer's transaction history, select the customer's profile to edit their account, update the customer's contact information, and re-enable the customer's account for sales.

Step-by-step explanation:

Select sales from the left menu

Select customers

Review the customer's transaction history

Select the customer's profile to edit their account

Update the customer's contact information

Re-enable the customer's account for sales