Final answer:
Adam might be failing by not using nonverbal cues, such as nodding or maintaining eye contact, not asking clarifying questions, or lacking engagement and emotional involvement with the speaker. Even in silence, he can appear passive or unengaged. Active participation and attentiveness to emotions are crucial for effective listening and building rapport.
Step-by-step explanation:
Although Adam is not interrupting, he might be failing to do other important listening actions that contribute to effective listening. These include engaging with the speaker through nonverbal cues such as nodding, maintaining eye contact, and using facial expressions that show understanding and empathy. Adam may also neglect to ask questions for clarification, which can demonstrate that he is processing and comprehending the information being shared. Furthermore, not providing feedback or showing emotional involvement can make the speaker feel unsupported. Even without interrupting, simply being silent and not displaying any reaction can come off as passive or unengaged.
Active participation in discussions by asking questions and offering ideas when comfortable is key to showing interest and involvement. It is also critical to pay attention to the subtext and emotions conveyed by the speaker, as well as to manage and acknowledge one's own emotional response. By doing so, Adam can develop a stronger rapport with the speaker and ensure that the engagement is constructive and meaningful.