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What is the correct way to ring up the "originator" with no banana?

a) Charge the regular price and include the banana
b) Charge the regular price and exclude the banana
c) Offer the originator a discount and include the banana
d) Refuse to serve the originator without a banana

1 Answer

3 votes

Final answer:

To ring up an "originator" with no banana, input the customization into the POS system or offer alternatives while providing friendly customer service. Refusing service should be a last resort.

Step-by-step explanation:

The question regarding how to ring up an "originator" with no banana seems to pertain to a specific procedure or policy within a business setting, possibly related to a point of sale (POS) system or customer service scenario. If this is a menu item at a cafe or restaurant where the banana is a standard ingredient, and a customer requests it without the ingredient, the correct procedure would typically be to enter the customization into the POS system, ensuring the kitchen prepares the order correctly. However, if the banana is an essential component and cannot be omitted, or the request violates policy, the staff member should politely explain the situation to the customer and suggest an alternative if applicable.

It is important to maintain professionalism and friendly customer service during such interactions, providing clear communication to the customer. If the question is a hypothetical scenario for training purposes, it would aim at teaching employees how to handle special requests or substitutions within the establishment's guidelines. Refusing service is generally a last resort, and typically only appropriate if the request cannot be accommodated due to health, safety, or policy reasons.

User Theprole
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