Final answer:
Option C. Qualified individuals in HR and the hiring department typically review face-to-face interviews for Mental Health Assistant positions, highlighting the necessity for trust and confidentiality in the review process.
Step-by-step explanation:
In response to the question of who can review face-to-face interviews for Mental Health Assistant (MHA) positions, the most appropriate answer is that qualified individuals in HR and the hiring department may review such interviews. It would ideally be a collaborative effort where both the hiring manager and other qualified personnel, such as HR professionals or members of the hiring department, participate in the review process to ensure a fair and comprehensive evaluation of each candidate.
The scenario described highlights the importance of establishing trust and confidentiality in the interview process, as the front-line employees expressed concerns about the trustworthiness of the manager and the potential for their feedback to not remain anonymous. This context underscores the need for a careful review of interview processes to encourage candid participation and gain genuine insights.