Final answer:
When conducting a telephone call with a person whose second language is English, it's important to speak slowly and use simple language, avoid idiomatic expressions and slang, and be patient and respectful.
Step-by-step explanation:
When conducting a telephone call with a person whose second language is English, it is important to:
- Speak slowly and use simple language: This helps the person better understand what you're saying and allows them to process the information more easily.
- Avoid idiomatic expressions and slang: These can be confusing for non-native English speakers and may hinder comprehension.
- Be patient and respectful: Understand that language barriers can cause some difficulties, so it's important to give the person enough time to process and respond. Additionally, being respectful creates a positive environment for effective communication.