Question

When a member uses the Kaiser Permanente app to get into a video visit, does the visit occur in the app or open in a browser?

a) The visit occurs in the app.
b) The visit opens in a browser.
c) The member can choose where the visit occurs.
d) It depends on the mobile device.

Answer 1

The video visit using the Kaiser Permanente app occurs directly within the app itself, providing a seamless and integrated telehealth experience.

Step-by-step explanation:

When a member uses the Kaiser Permanente app for a video visit, the visit occurs directly within the app. The correct answer to the question is (a) The visit occurs in the app. Kaiser Permanente has developed their telehealth system to provide a seamless experience for their members, which involves enabling video visits without the need to open a separate web browser. This integrated approach simplifies the process and ensures that patients can access healthcare services with ease and convenience directly through the Kaiser Permanente app.