Question

If a member is trying to get their speakers to work while using Firefox or Safari, what would they have to do?

a) Check the speaker settings in their operating system.
b) Uninstall and reinstall Firefox or Safari.
c) Contact Kaiser Permanente support for assistance.
d) These browsers do not support speakers in video visits.

Answer 1

To get speakers to work in Firefox or Safari, check the speaker settings in the operating system and update or try a different browser if necessary.

Step-by-step explanation:

To get their speakers to work while using Firefox or Safari, the member should check the speaker settings in their operating system. It is important to ensure that the audio output is set correctly and the volume is not muted or turned down. If the issue persists, the member can try updating their browser or using a different browser to see if that resolves the problem.