Final answer:
A handover process must be performed when there is a change in the pharmacist in charge to ensure a smooth transition of responsibilities, patient care, and the maintenance of accurate records.
Step-by-step explanation:
When there is a change in the pharmacist in charge, a handover process must be performed jointly by the outgoing pharmacist in charge and the incoming pharmacist in charge. This process ensures a smooth transition of responsibilities, patient care, and the maintenance of accurate records. It includes a comprehensive review of the pharmacy's operations, policies, procedures, and protocols, as well as the transfer of important information and documentation.