Final answer:
A CNA should explain spatial layout using clock face references, verbally identify themselves before interacting physically with a visually impaired resident, and maintain good lighting. Making eye contact is not harmful and can still signify engagement during communication.
Step-by-step explanation:
When working with a visually impaired resident, a Certified Nursing Assistant (CNA) should use clear verbal communication and spatial descriptions to orient the resident to their surroundings. One effective approach a CNA can use is to explain spatial layout through the analogy of a clock face. By describing items and directions in terms of clock positions, the residents can form a mental image of the space around them and navigate more effectively.
It is essential for the CNA to verbally identify themselves upon entering the room, before touching the resident. The CNA should state their name and the purpose of their visit to maintain the resident's comfort. Additionally, maintaining appropriate lighting conditions is imperative as it can help those with partial sight and also provides a comfortable environment for the resident, regardless of the extent of their visual impairment. Therefore, keeping lights off all the time is not advisable.
Avoiding eye contact with a visually impaired person is not necessary, and making eye contact when talking can still be an essential part of human interaction, even if the resident cannot see well. It signifies that the CNA is engaged in the conversation. Clear verbal communication, using spatial references, and being descriptive about actions and surroundings will help visually impaired residents feel more secure and independent.