Final answer:
Verbal interventions are techniques to de-escalate situations using words, preferred due to their non-intrusive nature. The three types of verbal interventions, in LRA order, include Supportive, Directive, and Prescriptive Verbal Interventions. They aim to establish rapport, guide behavior, and set limits respectfully and effectively.
Step-by-step explanation:
The term verbal intervention pertains to techniques used to de-escalate a potentially dangerous situation through the use of words and non-threatening body language. In the context of LRA (Least Restrictive Alternatives), verbal interventions are the preferred method of de-escalation as they are the least intrusive and most respectful towards the individual being addressed.
There are generally three types of verbal interventions in order of Least Restrictive Alternatives (LRA):
- Supportive Verbal Intervention - Involves active listening and expressing empathy. This level aims to build rapport and trust, creating a supportive environment.
- Directive Verbal Intervention - Consists of providing clear, direct, and concise instructions to guide the person's behavior towards a safer outcome.
- Prescriptive Verbal Intervention - If the situation escalates and becomes potentially harmful, more assertive communication may be used. This step involves setting limits and conveying the consequences of certain behaviors.
The goal is to resolve the situation with as little coercion and physical intervention as necessary, respecting the individual's dignity and rights.