Question

An unlicensed assistive personnel (UAP) informs the nurse who is giving medications that a female client is crying. The client was just informed that she has a malignant tumor. What action should the nurse implement first?

Answer 1

The nurse should first prioritize providing emotional support to the client who has just been informed of her diagnosis. By addressing the emotional needs of the client, the nurse creates a foundation of trust and rapport, which is essential in fostering effective communication and promoting overall well-being. It is important to note that the nurse should also document the incident and inform the healthcare team about the client's emotional state to ensure comprehensive care.

Step-by-step explanation:

The nurse should first prioritize providing emotional support to the client who has just been informed of her diagnosis. The nurse can offer a listening ear, comfort, and empathy to help the client cope with the shock and emotional distress. This may involve reassuring the client, offering tissues, allowing her to express her feelings, and providing information about support services and resources available.

By addressing the emotional needs of the client, the nurse creates a foundation of trust and rapport, which is essential in fostering effective communication and promoting overall well-being. The nurse can also collaborate with other healthcare professionals, such as social workers or counselors, to ensure the client receives the appropriate emotional support and resources.

It is important to note that while the nurse should prioritize emotional support in this situation, the nurse should also document the incident and inform the healthcare team about the client's emotional state to ensure comprehensive care.