Question

A man expresses concern to the nurse about the care his mother is receiving while hospitalized. He believes that her care is not based on any ethical standards and ask what type of care he should expect from a public hospital. What action should the nurse take

Answer 1

A nurse should listen to the patient's family member's concerns and assure them that care should adhere to ethical standards emphasizing compassion, sympathy, and responsibility. They should ensure decisions consider the patient's values and specific situation to provide quality care.

Step-by-step explanation:

When a patient or their family member expresses concern about the care being received, it is important that healthcare professionals take the time to listen and address these worries responsibly. The nurse should engage in a dialogue with the man, recognizing the principles of care ethics, which emphasize compassion, sympathy, and a strong sense of responsibility in human interactions, particularly in medical settings. As a response to ethical concerns, healthcare providers should demonstrate an understanding of the patient's values and needs, and make decisions based on a comprehensive consideration of all parties' viewpoints.

It's essential that care is delivered with a focus on the essential human values as outlined in care ethics, rather than strictly adhering to rules or principles. The nurse should provide reassurance that the hospital is committed to making informed decisions that take into account the individual’s personal relationships and specific situation, ultimately aiming to deliver quality care that aligns with these ethical standards.