Question

Studies show that customers want ________ from businesses almost more than anything else.

A) quality
B) low cost
C) cutting edge technology
D) convenience

Answer 1

Customers want quality from businesses almost more than anything else. Quality refers to the standard or level of excellence of a product or service. Customers prioritize businesses that provide high-quality products or services.

Step-by-step explanation:

The studies show that customers want quality from businesses almost more than anything else. Quality refers to the standard or level of excellence of a product or service. Customers value and prioritize businesses that provide high-quality products or services because it ensures their satisfaction and meets their needs and expectations.

For example, a customer may prefer purchasing a well-made and durable product even if it comes at a higher cost rather than buying a cheaper product of inferior quality that may not last long. Additionally, customers tend to develop loyalty towards businesses that consistently offer high-quality products or services.

While factors like low cost, cutting-edge technology, and convenience are also important to customers, quality remains a key factor that influences their purchasing decisions.