Final answer:
It is important to ID the transmission when helping a customer with an automatic transmission filter. The correct answer is b) false.
Step-by-step explanation:
The correct answer is b) false.
When helping a customer with an automatic transmission filter, it is important to ID the transmission. While many transmission pans may look similar, different makes of vehicles can have different transmission designs and specifications, including variations in the location, size, and shape of the transmission pan. Therefore, it is crucial to properly identify the transmission before attempting to replace the filter.
For example, a Ford vehicle may have a different transmission pan design compared to a Toyota vehicle. Trying to install an incorrect filter for a particular vehicle's transmission can lead to inadequate filtration, leaks, and potential damage to the transmission system.