Final answer:
An item with high market complexity and low importance to the organization should be classified as a low involvement product.
Step-by-step explanation:
An item with high market complexity and low importance to the organization should be classified as a low involvement product. Low involvement products are those that consumers are less than 100% certain about the qualities of what they are buying or selling. When information about the quality of products is highly imperfect, it may be difficult for a market to exist.