Question

A physician informs the medical assistant that the practice will no longer treat a patient who refuses to be compliant with the prescribed medical advice or treatment plan. Of the following, which is the next step in this process?

A. Schedule the patient with a partner the next time an appointment is requested.
B. Telephone the patient and explain the situation.
C. Send a letter of formal withdrawal to the patient by certified mail.
D. Change the patient's medical records to reflect inactive status and have no further contact with the patient.
E. Send the medical record to the patient by registered mail

Answer 1

The next step would be to send a letter of formal withdrawal to the patient by certified mail.

Step-by-step explanation:

The next step in this process would be to send a letter of formal withdrawal to the patient by certified mail. This is necessary to communicate to the patient that they will no longer be treated by the practice due to their refusal to comply with prescribed medical advice or treatment plan. It serves as an official notification and ensures proper documentation of the decision.