Question

For purposes of collections control, how often should the medical assistant verify the patient's demographic data?

A. When the patient changes insurance carriers
B. When the patient's account is delinquent
C. Once a year
D. When the patient's account statement is returned as undeliverable
E. On each visit

Answer 1

The medical assistant should verify the patient's demographic data on each visit for collections control.

Step-by-step explanation:

The medical assistant should verify the patient's demographic data on each visit. This is important for collections control as it ensures accurate billing and minimizes errors. By verifying the patient's demographic data regularly, the medical assistant can update any changes in insurance carriers, address, or contact information, preventing issues with account delinquency or returned statements.