Question

The nurse is preparing for change of shift. Which action by the nurse is characteristic of ineffective handoff communication?

A. The nurse states to the nurse coming on duty: "The client is anxious about pain after surgery. Review the information I provided about how to use an incentive spirometer"
B. The nurse refers to the electronic medical record (EMR) to review the client's medication administration record
C. During rounds, the nurse talks about the problem the UAP created by not performing a fingerstick glucose test on the client
D. Before giving report, the nurse performs rounds on assigned clients so that there is less likelihood of interruption during handoff.

Answer 1

The nurse talking about the problem created by the UAP for not performing a fingerstick glucose test on the client is characteristic of ineffective handoff communication.

Step-by-step explanation:

The nurse's action of talking about the problem created by the UAP (unlicensed assistive personnel) for not performing a fingerstick glucose test on the client is characteristic of ineffective handoff communication. This action focuses on blaming an individual and does not provide important information regarding the patient's condition. Effective handoff communication should include relevant and accurate information about the client's status and any concerns that need to be addressed.