Final answer:
When a company outsources a system, the vendor or service provider takes on the responsibility for prioritizing fixes for software issues.
Step-by-step explanation:
When a company outsources a system, control over prioritizing fixes for software failures and problems belongs to the service provider or vendor. Outsourcing is a business practice where services or job functions are farmed out to a third party. In the context of IT and software development, outsourcing can impact various aspects of system management, including the prioritization and handling of software issues.
The company that outsources its systems often negotiates service level agreements (SLAs) with the vendor to establish the expectations for issue resolution timeframes and priorities. Despite these agreements, the outsourcing company typically relinquishes direct control over the day-to-day management and prioritization process, putting significant trust in the vendor's practices and policies to maintain system integrity and performance.
It is crucial for any outsourced relationship to have clear communication and defined protocols to ensure that the company's needs are met and that system reliability is upheld to the standards required by the business.