Final answer:
Formalization involves establishing and implementing formal norms or rules in organizations, including employees' jobs. It helps define and delineate the rules and procedures employees must follow to carry out their tasks, ensuring consistency and efficiency in job performance.
Step-by-step explanation:
Formalization is the process of establishing and implementing formal norms or rules within organizations. In the context of employees' jobs, formalization involves clearly defining and delineating the rules and procedures that employees need to follow in order to carry out their tasks. These rules may be outlined in employee manuals or guidelines, and they help to ensure consistency and efficiency in job performance.
For example, in a factory setting, formalization may involve specifying the exact start and end times for workers, the required processes and steps for manufacturing products, and the quality standards that need to be met. By having these formal rules and procedures in place, organizations can ensure that employees understand their roles and responsibilities, reduce ambiguity, and maintain a structured work environment.