Final answer:
CEM falls under the 'Place' category in the 7 P's of Services.
Step-by-step explanation:
The correct answer is (d) Place
In the 7 P's of Services, CEM (Customer Experience Management) falls under the Place category.
The 7 P's of Services is a marketing framework that helps businesses understand and manage their service offerings. The main components of the 7 P's are Product, Promotion, People, Place, Process, Physical Evidence, and Price.