Question

Jack is a manager and Brooke is an assistant manager at a local clothing store where Lynn works. One day, Lynn noticed that one of her fellow employees was not doing her job properly. Instead of re-shelving items that weren't purchased, she was hiding them in the fitting rooms! Lynn decided to tell Jack what was happening because he is very task-oriented and always wants to make sure the job is done correctly. When Jack told the employees to do their re-shelving the right way and did not respond sympathetically to their complaints, he was fulfilling which role?

Answer 1

Jack was fulfilling the role of an authoritarian manager.

Step-by-step explanation:

When Jack told the employees to do their re-shelving the right way and did not respond sympathetically to their complaints, he was fulfilling the role of an authoritarian manager. An authoritarian manager is task-oriented and focuses on making sure the job is done correctly, often without considering the concerns or feelings of the employees. In this scenario, Jack's main priority was to ensure that the re-shelving was done properly, even if it meant dismissing the employees' complaints.