Final answer:
When a patient fails to show for their appointment, the event must be documented in the patient's chart. Writing a no-show log is also common practice. Erasing the event from the schedule is not recommended.
Step-by-step explanation:
When a patient fails to show for their appointment, the event must be documented in the patient's chart.
This is important for tracking and maintaining a patient's medical history.
Writing a no-show log is also common practice, as it helps the healthcare facility keep track of missed appointments and may be used for follow-up purposes.
However, erasing the event from the schedule is not recommended, as it may lead to confusion and potentially affect the scheduling of other patients.
While monetarily charging the patient for the missed appointment is sometimes done, it is not the primary action that must be taken in this situation.