Question

The second step of business process management (BPM) involves the use of flowcharts and other tools to examine decision points and inputs. This step is called

O process execution.
O process modeling.
O process optimization.
O process design.

Answer 1

The second step of Business Process Management (BPM) is called process modeling. This step involves the use of flowcharts and other tools to examine decision points and inputs.

Step-by-step explanation:

The second step of Business Process Management (BPM) is called process modeling. This step involves the use of flowcharts and other tools to examine decision points and inputs. Process modeling helps to visualize and analyze the different steps and components of a business process, allowing for a better understanding of how it functions and where improvements can be made.