Question

Which statement does NOT reflect recommended email policy? A. Message control is an important concept to consider. B. All employees need to understand that they represent the program in all work-related communications, including email. C.Employees should proofread emails before sending. D. The Two Things rule recommends limiting an email to two bits of information or two questions. E. Use Reply All as much as possible to maintain efficiency and clarity. F. All of the above are recommended policies.

Answer 1

The statement 'Use Reply All as much as possible to maintain efficiency and clarity' does not reflect recommended email policy. Proper email etiquette advises being selective with the use of 'Reply All' to prevent unnecessary communication to all participants. Therefore, the correct option is E.

Step-by-step explanation:

The statement that does NOT reflect recommended email policy is: E. Use Reply All as much as possible to maintain efficiency and clarity. It is generally advised to use Reply All sparingly to prevent cluttering others' inboxes with messages that may not be relevant to them. Instead, emails should be directed only to those directly involved or who need to be informed. Other email policy recommendations include understanding the importance of message control, recognizing that employees represent their organization in all work-related communications, and proofreading emails before sending. Adherence to professional email etiquette, such as using proper spelling, grammar, punctuation, and appropriate email format, is also essential for clear and effective communication.