Final answer:
The real estate agent should professionally suggest alternatives to the seller, explaining that buyers prefer viewing the property without the owner present and proposing solutions that respect the seller's wishes while optimizing the showing experience.
Step-by-step explanation:
When a seller wishes to remain at home during showings, it is important for the real estate agent to handle the situation professionally by suggesting alternatives. The agent should explain that while the seller's desires are important, potential buyers may feel more comfortable and be more inclined to consider purchasing the property if they can view it without the owner present. This is because buyers generally prefer the freedom to explore and discuss the property openly. The agent could propose scheduling showings for times when the seller can be out of the house or to create a comfortable yet private space for the seller during showings. Ultimately, the goal is to balance the seller's comfort with the optimisation of the property’s appeal to buyers.