Final answer:
The effectiveness and efficiency of public servants are influenced by their accountability, public service motivation, and understanding of political factors shaping their work environment.
Step-by-step explanation:
Factors that influence a public servant to be effective and efficient in their service are vital to understand when examining the functionality and success of government policies and services. There are several factors that can affect a public servant's ability to deliver services effectively and efficiently.
Accountability of Public Servants
Accountability is a fundamental aspect of public service. Public servants are expected to perform their duties in compliance with the laws and ethical standards. They must be answerable for their actions to the public and their superiors. Being accountable ensures that public servants make decisions conscientiously, understanding that they will be held responsible for their outcomes.
Public Service Motivation
The concept of Public Service Motivation (PSM) describes a drive within individuals who seek fulfillment through serving the public good and contributing altruistically. This motivation can greatly influence a public servant's effectiveness, as those with high PSM are likely more dedicated to their roles and the goals of the public organization.
Understanding Political Factors
Political factors, including both domestic and international elements, can greatly affect how policies are established, shaping the environment in which public servants operate. Political awareness and adaptability enable public servants to navigate these factors effectively, aligning their work with the current policy directions and public expectations.
To summarize, the effectiveness and efficiency of public servants are affected by their accountability to laws and standards, their intrinsic motivation to serve the public, and their understanding of the political context within which they operate.