Final answer:
Jannah's server needs to work on improving the timing and pacing of service. Jannah's server needs to improve the timing and pacing of service to ensure a better dining experience. The correct answer is A.
Step-by-step explanation:
The skill that Jannah's server needs to work on improving is timing and pacing of service. In a fancy restaurant, it's important that courses are brought out at appropriate intervals to allow the diners to fully enjoy each course and not feel rushed. By spacing out the courses properly, the server can enhance the dining experience for the customers.
Jannah's server needs to improve the timing and pacing of service to ensure a better dining experience. Learning from examples like Gavi's Fast Food Restaurant's resolution of line-up issues, we understand the value of specialized roles for improving service efficiency.
When dining out at a fancy restaurant, Jannah experienced frustration because her server brought out the various courses too close together. This suggests that Jannah's server needs to work on improving the timing and pacing of service. In the hospitality industry, it's crucial for servers to ensure that customers have ample time to enjoy each course without feeling rushed or having to wait too long. Communication with diners can also be beneficial to gauge their readiness for the next course, but in this scenario, the main issue was with the pacing of the meal, which is a part of service execution.
To illustrate the importance of dividing responsibilities and proper timing, consider the success of a business-like Gavi's Fast Food Restaurant, where the role of the lunch-hour manager involved resolving customer complaints and improving efficiency. The manager took action by adding floor markings to guide customers, which resulted in reduced wait times and improved customer satisfaction, showcasing the benefits of well-organized service components in a restaurant setting.
By analogy, in a kitchen with specialized workers like a baker and a chef, efficiency is improved because each individual can focus on their expertise, much like how separating the responsibilities among restaurant staff like servers, chefs, and managers leads to a more effective operation. This same principle of specialization applies to ensuring a server can time the courses appropriately, thereby improving the overall dining experience.