Final answer:
Matilda can address the disagreement by listening to her teammate's idea, expressing her own concerns respectfully, suggesting a compromise, engaging in open-ended discussions, and restating ideas to confirm understanding.
Step-by-step explanation:
Matilda can use collaborating as a conflict resolution technique by initiating a bridge-building conversation with her teammate. To do this, she should:
- Stay calm and listen to her teammate's perspective without immediate judgment.
- Express her concerns and viewpoints clearly and respectfully, ensuring not to inflame the situation.
- Seek a compromise by suggesting a blend of ideas, such as including one song in the presentation, while maintaining the rest in a more traditional format.
- Encourage open-ended discussions to explore new solutions that could satisfy both parties.
- Confirm understanding by restating her teammate's ideas to show engagement and to avoid misunderstandings.
This approach hopes to preserve a positive working relationship and promote sustainability of the project. By displaying good communication and interpersonal skills, Matilda might facilitate a workable solution that recognizes the contributions and preferences of all team members.