Final answer:
In family therapy, encouraging the family to see the problem as a shared issue rather than one person's issue is called reframing, which is crucial for collaborative problem-solving and strengthening family dynamics.
Step-by-step explanation:
In the context of family therapy, getting the family to acknowledge that the problem is a family problem and not just the problem of one individual is known as reframing. The process of reframing allows families to see issues from a different perspective and understand that problems can be a result of family dynamics rather than being attributed to a single member. This shift in viewpoint can be crucial for the therapeutic process as it encourages collaborative problem-solving and strengthens family relationships. It aligns with the systems approach in psychology, which considers the interconnected nature of family members and their environment.