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The nurse manager finds that there is an increased infection rate in the unit due to an increased number of client visitors. The nurse believes that a change in the visitor policy could help reduce the infection rates. The leader is initiating an open dialogue about external and internal realities among the team members. Which attribute of Kotter's eight-step model is involved in this action by the nurse manager?

a) Creating a guiding coalition
b) Generating short-term wins
c) Empowering others to act
d) Establishing a sense of urgency

1 Answer

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Final answer:

The attribute involved in this action by the nurse manager is establishing a sense of urgency.

Step-by-step explanation:

The attribute of Kotter's eight-step model involved in this action by the nurse manager is d) Establishing a sense of urgency. By initiating an open dialogue about the external and internal realities among the team members, the nurse manager is creating a sense of urgency around the issue of increased infection rates. This is important because a sense of urgency helps to motivate the team to take action and implement changes, such as revising the visitor policy, in order to reduce the infection rates.

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